Our Privacy Policy


This Privacy Policy explains how Finhazi ("we," "us," or "our") handles your personal information on the Finhazi platform, provided through your trusted Financial Institutions, like savings groups, microbanks, and cooperatives. Committed to safeguarding your personal data, this Privacy Notice details how we handle your information while using our platform (//finhazi.com). It elucidates the data collected, its purpose, recipients, and your privacy choices.

Key Takeaways

  • Transparency: We explain exactly what data we collect and why we need it.
  • Control: You have choices about how your data is used and shared.
  • Security: We take your privacy seriously and implement robust security measures.

By using our platform, you agree to the practices described in this Notice. Please take a moment to read it carefully.

Who we are

Finhazi operates as a Software-as-a-Service (SaaS) cloud banking platform. This means we provide the technology and tools that your trusted Financial Institution, such as your savings group, microbank, or cooperative, uses to manage your financial information on the platform. We do not directly collect or process your personal data ourselves.

You will typically interact with Finhazi as an individual affiliated to a Finhazi Customer (or prospective Customer), Partner or Service Provider. This Notice aims to inform you about how we collect, use, disclose and store Personal Data when you:

While your Financial Institution gathers your initial information as outlined in their own privacy policy, Finhazi handles responsibly your data on the platform. We take user privacy seriously and comply with the highest data protection standards. To gain a comprehensive understanding of your data, we recommend reviewing your individual financial institution's privacy policy to understand their specific data practices and how they handle your information on the Finhazi platform.

However, you may also directly interact with Finhazi in different ways, such as:

  • Visiting our website, including downloading materials from our Insights Hub.
  • Registering to receive emails about Finhazi products, services, and events.
  • Using any of our services directly, in other capacities beyond your interaction with your Financial Institution through the platform.

This Privacy Notice aims to inform you about how we collect, use, disclose, and store your Personal Data in these specific contexts. Please note that this information is separate from the data practices of your Financial Institution, and reviewing our Notice alongside their policy will provide you with a complete picture of your data privacy on the Finhazi platform.

Information We Collect

We collect certain personal information about you as you interact with the Platform, such as:

  • Account Information: When you create an account on the Platform, we may collect basic information like your name, email address, and phone number. This information is used to identify you and provide you with access to the Platform.
  • Device Information: We may collect standard information about your device, such as your IP address, browser type, and operating system. This information is used for security purposes and to improve the Platform experience.
  • Usage Information: We may collect information about how you use the Platform, such as the features you access, the pages you visit, and the time you spend on the Platform. This information is used to analyze and improve our services.