Our Privacy Policy
Introduction
This Privacy Policy explains how Finhazi ("we," "us," or "our") handles your personal information on the Finhazi platform, provided through your trusted Financial Institutions, like savings groups, microbanks, and cooperatives. Committed to safeguarding your personal data, this Privacy Notice details how we handle your information while using our platform (//finhazi.com). It elucidates the data collected, its purpose, recipients, and your privacy choices.
Key Takeaways
- Transparency: We explain exactly what data we collect and why we need it.
- Control: You have choices about how your data is used and shared.
- Security: We take your privacy seriously and implement robust security measures.
By using our platform, you agree to the practices described in this Notice. Please take a moment to read it carefully.
Who we are
Finhazi operates as a Software-as-a-Service (SaaS) cloud banking platform. This means we provide the technology and tools that your trusted Financial Institution, such as your savings group, microbank, or cooperative, uses to manage your financial information on the platform. We do not directly collect or process your personal data ourselves.
You will typically interact with Finhazi as an individual affiliated to a Finhazi Customer (or prospective Customer), Partner or Service Provider. This Notice aims to inform you about how we collect, use, disclose and store Personal Data when you:
While your Financial Institution gathers your initial information as outlined in their own privacy policy, Finhazi handles responsibly your data on the platform. We take user privacy seriously and comply with the highest data protection standards. To gain a comprehensive understanding of your data, we recommend reviewing your individual financial institution's privacy policy to understand their specific data practices and how they handle your information on the Finhazi platform.
However, you may also directly interact with Finhazi in different ways, such as:
- Visiting our website, including downloading materials from our Insights Hub.
- Registering to receive emails about Finhazi products, services, and events.
- Using any of our services directly, in other capacities beyond your interaction with your Financial Institution through the platform.
This Privacy Notice aims to inform you about how we collect, use, disclose, and store your Personal Data in these specific contexts. Please note that this information is separate from the data practices of your Financial Institution, and reviewing our Notice alongside their policy will provide you with a complete picture of your data privacy on the Finhazi platform.
Information We Collect
We collect certain personal information about you as you interact with the Platform, such as:
- Account Information: When you create an account on the Platform, we may collect basic information like your name, email address, and phone number. This information is used to identify you and provide you with access to the Platform.
- Device Information: We may collect standard information about your device, such as your IP address, browser type, and operating system. This information is used for security purposes and to improve the Platform experience.
- Usage Information: We may collect information about how you use the Platform, such as the features you access, the pages you visit, and the time you spend on the Platform. This information is used to analyze and improve our services.
Finhazi Privacy & Cookie Policy
Understanding Your Privacy:
Your privacy is very important to us. This Policy outlines how we collect, use, communicate, disclose, and make use of personal information.
1. Personal Data:
We define "Personal Data" as any information relating to an identified or identifiable natural person.We receive and store this Personal Data you provide us with when using our Services.
For example, if you are an authorised user of our Customer you would need to provide us with your personal details such as name, user name, email address, password, to be registered at finhazi.com and use all functionalities of our platform.
We keep track of user activity in relation to the types of Services our Customers and their authorised users use, the configuration of their computers, and performance metrics related to their use of the Services.We log information about our Customers and their authorised users when they use one of our Services, including their IP addresses.
2. Data Collection:
a) Forms:
When you order, register, or contact us using forms on our website, we may collect personal information like your name, member name, email address, etc. This helps us fulfill your requests and provide services.
b) Comments:
If you leave comments on our website, we collect your name, email, and IP address for spam detection. Your profile picture may also be shown publicly within the context of your comment.
c) Google Analytics:
We use Google Analytics to track website traffic anonymously. This helps us understand how visitors use our website and improve our content. Google Analytics uses cookies, but "Data sharing" is disabled, and we don't use other Google services in combination with these cookies.
3. Cookies:
Cookies are small files that are stored on your computer with the help of your Internet browser. We use cookies to personalize your experience, remember your preferences, and analyze website usage. We primarily offer two types: Session cookies (expire when you close your browser) and Persistent cookies (last for a set period).
You can control cookies through your browser settings, but disabling them might limit some website functionalities.
4. How We Use Your Data:
We use your personal data for various purposes:
- To provide and improve our services.
- To process orders and respond to inquiries.
- To personalize your experience and offer relevant products/services.
- To analyze website usage and improve content.
- To comply with legal requirements.
- Security & Protection: We use your personal data to monitor website and service usage, verify accounts and activity, investigate suspicious activity, and enforce security policies. This protects both our services and your rights.
5. Sharing Your Data:
We may share your personal data with trusted third-party service providers like web hosting and analytics companies who help us operate our website. We ensure they protect your data and only use it for authorized purposes. Please Note: When your financial provider agrees to integrate with the Mobile Network Companies ("MNOs") or any third-party system on finhazi.com for example PayPal, Stripe e.t.c , your personal data is shared with them.You can always check with those providers for their privacy policy for example PayPal policy at: //www.paypal.com/us/webapps/mpp/ua/privacy-full
Under certain circumstances, we may be required to disclose Personal Data in response to valid requests by public authorities, based on our legitimate interests or legal obligations.We may also disclose Personal Data to individuals, bodies and organisations for reasons of safety and security, to enable us to provide our Services and otherwise for legal and administrative purposes. Such individuals, bodies and organisations include law firms, accounting companies, consultants, banks, insurers, etc.
6. Retention Period:
We will retain your Personal Data for as long as is necessary for the processing purpose(s) for which it was collected and any other permitted linked purpose (for example where we are required to retain Personal Data for longer than the purpose for which we originally collected it in order to comply with certain regulatory requirements). Our retention periods are based on business needs and your information that is no longer needed is either irreversibly anonymised (and the anonymised information will be retained) or securely destroyed.
7. Data Security:
We take appropriate measures to protect your personal data from unauthorized access, disclosure, or loss. However, no online transmission is completely secure.
8. Children's Privacy:
Our website is not intended for children under 16. We do not knowingly collect personal information from children.
9. Your Choices:
- You can control how cookies are used by adjusting your browser settings.
- You can ask us to have inaccurate or outdated Personal Data amended.
- You can access, correct, or delete your personal data by contacting us.
- You can unsubscribe from our marketing communications at any time.
10. Changes to this Policy:
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
11. Contact Us:
Questions, comments and requests regarding this privacy policy are welcome and should be addressed to PRIVACY via email: connect@finhazi.com